I used to be to tell you of my not so pleasurable expericences with your airline, and requesting a refund of my flight. For starters I used to be suppose to get about the 7:55am flight from Gulftport,MS.
I traveled incredibly a short while ago on a person within your planes, I've constantly been pleased even so, this practical experience remaining me Along with the problem, “Why really should I use this airline?â€. I left L.A. to fly to Phoenix I used to be returning residence soon after caring for my sister and necessary to get dwelling as soon as possible for the reason that my partner was hurt at your home. Before the aircraft remaining there have been Pc challenges and whenever we landed the ramp wouldn’t open we had to be “towed †to another gate. “We didn't disembark from your airplane until eventually the last call for my upcoming flight. I recognize that you can find difficulties that happen though the service was Lower than requirements. At no time did anyone say we're sorry, other than the pilot mentioned, “Effectively I don’t understand what to convey items materialize, I suppose sorry can be very good.
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If This can be the new American Airlines I’ll go on document as saying I such as the old just one much better. You gained’t go broke by dropping my organization but you will have an extra seat available to promote to A few other unsuspecting buyer.
My other challenge would be that the food vouchers that I've gained weren't adequate!!! They only gave me $32, for three meals! That's not ample to take in a food any where in LA, or everywhere during the airport. I'm envisioned for getting a few meals outside of $32 in this article in the lodge? Not possible!!!
I am able to’t claim that A lot for the airport personnel in Denver.My AA flight was delayed leaving Ohare and by the time I obtained to Denver, the Frontier airplane to which I were booked by Orbitz experienced remaining and I missed my flight.
I made an effort to make reservations for a close-by lodge through your Airline Lodging services just to find out that there were no vacant rooms available. I was remaining to hitch the remainder of the displaced travellers to sleep inside the airport terminal over a cot that has a blanket and pillow. I'm appalled that within the twenty first Century, I had to practical experience this level of humiliation.
Upon landing in Roatan on Feb 14, I discovered a piece of my baggage was nonetheless in Miami and they would have it over the airplane on the subsequent flight from Miami to Roatan, the next Saturday!
I've to confess which i was selfishly content in order to guide my flight before all your other buyers and the agent was capable to get rid of the fees.
I am sorry to say that our encounter on the AA counter in Newark was fewer than stellar – Of the two customer service reps with the counter assisting travellers checking in, 1 focused her time for you to ONLY Top quality passengers, and one other girl appeared to do as small as possible – also hectic stressing about what Everybody else Learn More was doing – all other than what she can be executing! As the road grew lengthier, the fewer interested she grew to become, and her attitude was horrific – It took us a lot less time to get to the Airport than it did standing in line to examine in! (in excess of an hour or so with only four folks in front of us). By the time we stepped up for the counter – a completely new representative got on board – we needed to “relaxed ourselves down†– it is possible to think about how one other forty or so men and women began to experience driving us! As you regularly attempt to inform us, you “treatment†concerning the passenger, which particular person could use a certain amount of Angle adjustment – or find her One more posture!
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Worst Airline ever?!?! Dropped my baggage in Charlotte NC, February six right after providing it (as well as my spouse’s) to two attendants in the baggage belt for returning passengers. Hers arrived in on our flight, mine did not. Now eleven days afterwards and just after acquiring gone through phone hell plus some incredibly non caring people, I have experienced no Get in touch with from everyone. The conventional answer is “we are still attempting to Track down your baggageâ€. Their questionnaire and all types are actually sent to Baggage Assert department but no-one genuinely seems to be interested in doing anything at all to alleviate their complications.
To whom it may problem. I was incredibly not happy with The shopper service which was supplied by one of several flight attendants. (Flt. no. 408 from DCA to PHX) Very Impolite and UNPROFESSIONAL) Unquestionably not as well mannered since the video clips which might be shown prior to the flight leaves. She must have still left her Mind-set in your house since I was not the one passenger on this flight that have her wrath. The flight attendants title is Cher. I had been traveling in an exceptionally huge team on organization and will certainly Consider twice about utilizing your Airways. The direct flight attendant was quite apologetic however this should not have transpired to start with.